The UK commercial banking landscape has seen an unprecedented change in the last 10 years with business and individual consumers becoming more sophisticated and demanding. Banks are spending considerable sums on regulatory compliance and evolving systems and processes to keep up with their competitors.
This webinar focuses on four key challenges that commercial banking professionals face and feature some successful customer curiosity solutions:
- Retaining clients and building customer advocacy
- Winning new clients and growing market share
- Managing risk
- Building reputation and expertise